Well, I received this fantastic reply when I stated I asked for a refund when I first signed up last year within 14 days of account with no delivery of product. Updated my request and they stated now I should receive my products possibly at the end of the year. Made a comment how they have items for sale on their website of physical items but yet, below is their response:
These physical boxes are not for sale separately and are a pledge perk. Delivery is not said to be delivered upon ordering at all.
Best,
RSI Customer Service</p>
So, today I simply let them know my first request for a refund was within the TOS for a refund but yet they denied. I just requested a number for their legal team. I’ll simple let my attorney who I have on contract for my IT company and go after them. It’s only money and now, it’s principle. I’ll also need to make it know to all investors the company is wasting funds on legal fee’s instead of actual providing refunds and physical products that were to be delivered.
There are now multiple grounds to go after them and I’ll use the backing of the FTC.
They will receive what is coming to them.