Star Citizen – General Discussions

Main Star Citizen – General Discussions

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  • #2497

    dsmart
    Keymaster

    Yeah, I have been following that thread, as well as this latest “a little upset” one. They are really coming apart at the seams. Just like I said it would.

    #2496

    pindleton
    Participant

    My final update for a while.

    I have logged formal complaints with the following agencies:

    The Federal Trade Commission of the United States, the Better Business Bureau of the United States, econsumer.gov of the International Consumer Protection and Enforcement Network, and the Korea Consumer Agency.

    I guess there’s not much more that I can do for now other than sit back and wait to get responses from these agencies.

     

    Thanks for the useful information in this thread.

    #2495

    pindleton
    Participant

    I went ahead and filed a formal complaint with the BBB as well.

    #2494

    pindleton
    Participant

    I have been trying to figure out what to do when CIG customer support stopped responding responding to my refund request ticket suddenly.

    I decided to ask the community what I should do from this point (seeking an escalation pathway) . You can read that discussion here

    I never imagined the kind of petulant hostility I would get for asking such an honest and simple question.

    I simply want to walk away from the project and the community that treats it’s fellows like this.

    I logged a complaint with the FTC. What more can be done? Helpful suggestions would be greatly appreciated.

    #2492

    Hotsauce ShoTYME
    Participant

    He was the CS on my ticket inquiring about my ban….

    #2491

    dsmart
    Keymaster

    The project exodus continues. Today, Patrick in CS, star of the Beer/Sandi email exchange has quit.

    #2490

    dsmart
    Keymaster

    Looks like the refund crisis is in full swing. And the Shitizens are still on the attack.

    #2489

    dsmart
    Keymaster

    The more FTC complaints filed, the quicker the Feds will start looking into this. We’ve been in contact with them already, but as with everything to do with the govt, they’re not very quick in things like this. Especially given that other more serious complaints have higher priority.

    As to the exodus; yeah, people are leaving – and they are having a hard time filling those positions. Several have left since Jan but have yet to update their LinkedIn profile. I tend not to mention them until they do so publicly. The most recent departure I mentioned yesterday, was Lee Amarakoon, Snr VFX artist out of the Austin office. There are others.

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