Main › Star Citizen – General Discussions
- December 11, 2015 at 11:49 am #1912
- February 6, 2016 at 5:16 am #2497
Yeah, I have been following that thread, as well as this latest “a little upset” one. They are really coming apart at the seams. Just like I said it would.February 5, 2016 at 9:54 pm #2496
My final update for a while.
I have logged formal complaints with the following agencies:
The Federal Trade Commission of the United States, the Better Business Bureau of the United States, econsumer.gov of the International Consumer Protection and Enforcement Network, and the Korea Consumer Agency.
I guess there’s not much more that I can do for now other than sit back and wait to get responses from these agencies.
Thanks for the useful information in this thread.February 5, 2016 at 8:41 pm #2495February 5, 2016 at 6:30 pm #2494
I have been trying to figure out what to do when CIG customer support stopped responding responding to my refund request ticket suddenly.
I decided to ask the community what I should do from this point (seeking an escalation pathway) . You can read that discussion here
I never imagined the kind of petulant hostility I would get for asking such an honest and simple question.
I simply want to walk away from the project and the community that treats it’s fellows like this.
I logged a complaint with the FTC. What more can be done? Helpful suggestions would be greatly appreciated.February 5, 2016 at 3:09 pm #2492
He was the CS on my ticket inquiring about my ban….February 5, 2016 at 2:02 pm #2491February 5, 2016 at 9:14 am #2490February 5, 2016 at 8:00 am #2489
The more FTC complaints filed, the quicker the Feds will start looking into this. We’ve been in contact with them already, but as with everything to do with the govt, they’re not very quick in things like this. Especially given that other more serious complaints have higher priority.
As to the exodus; yeah, people are leaving – and they are having a hard time filling those positions. Several have left since Jan but have yet to update their LinkedIn profile. I tend not to mention them until they do so publicly. The most recent departure I mentioned yesterday, was Lee Amarakoon, Snr VFX artist out of the Austin office. There are others.
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