After two refund requests were rejected I filed with BBB, FTC (twice for no refund and TSO changes) and with my state Consumer Protection division. I got the CIG is not the entity but we answer anyway nonsense. I had no results until my State Consumer Protection contacted them and in their response they said I’m supposed to get a refund but we’ll see. I guess they figured I was serious if I contacted all the agencies.
Derek, I also contacted the Morrison/Lee attorney but have not heard. In one of the posts you told us to contact you via email if we wanted information on attorneys. I did but assume you’re swamped. Who can we contact if we don’t get the proper refund or any at all?