They’ll continue to try hard not to refund you. keep spoiling them, tell them everything you saw here, ponzi scheme, legal blur, incompetence and nepotism. Use everything you can to show the CS guy/girl they’re screwed. Tell them about FTC and European court if needed. Scare them and they might refund you in the end. Their activity is illegal, you know it is, and they know it. Make sure Sandi Gardiner knows you know they know 🙂 She will refund you. And since they’ve been monitoring here, and the Goonies instead of making a game, they already know you are seeking for refund.