[Tracy Acord]

Well, I received this fantastic reply when I stated I asked for a refund when I first signed up last year within 14 days of account with no delivery of product.  Updated my request and they stated now I should receive my products possibly at the end of the year.  Made a comment how they have items for sale on their website of physical items but yet, below is their response:

These physical boxes are not for sale separately and are a pledge perk. Delivery is not said to be delivered upon ordering at all.

Best,
RSI Customer Service</p>

 

So, today I simply let them know my first request for a refund was within the TOS for a refund but yet they denied.  I just requested a number for their legal team.  I’ll simple let my attorney who I have on contract for my IT company and go after them.  It’s only money and now, it’s principle.  I’ll also need to make it know to all investors the company is wasting funds on legal fee’s instead of actual providing refunds and physical products that were to be delivered.

There are now multiple grounds to go after them and I’ll use the backing of the FTC.

They will receive what is coming to them.

[Tracy Acord]

Dsmart,

Thanks for this site.  I’m like you and many others on the scamming of RSI.

I purchased the Constellation Andromeda Physcial package on Jan 31, 2015.  By Feb 7, 2015 I wanted to know where my items were at.  I received the same bogus response that items are not promised until the game is finished.  Funny, that wasn’t listed when I purchased the item.  It just stated I would receive the physical and virtual items.  No line item stating “When the game is finished”.

So, simply short, no refund.

Contacted again on Dec 30th, 2015 and Just received a response on Jan 13, 2016

“RA Collectors Boxes will be shipping in the second half of this year.”

Ok, wait, I’m confused.  On their store, they are selling physical models but yet they can’t send me physical items I ordered last year?  Hum…one large scamming company.

I took your advice and contacted FTC and filed a complain.  I hope they all get arrested and spend time in jail.

Oh, if you go onto the forum and make a complain, they will bash the living shit out of you.

[Author]

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