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I’m not a kickstarter but did start around June 2014 if the records are right. I’ll follow up with the credit card company and anything else I can do. I may not get much or anything but it will be worth trying. I think they are simply denying refunds and hoping we don’t followup. From what I’ve seen here and elsewhere if you push you may get some refund. At the least I can cause them a little grief <G>.
Thanks. I’m not hopeful but I will pursue all these avenues. Even if I get nothing I’ll cause some grief.
I used the Amazon services and it was on my Amazon card.
I’m a little unsure about TOS v1.2. Since I did access my account I’m under it which means no refund or accounting as I read it. Is that correct?
Thank you for the research that is exposing the sham that is Star Citizen. I was a WC fan (I have all the CDs of the Windows versions) and was excited when I saw Star Citizen and the goal to create the Wing Commander we always wanted so I subscribed and ended up at around $2500 USD. However, by then I began seeing the signs. I have project management experience both in heavy industry (projects around 2 mill) and IT projects and there were too many red flags such as adding new features and apparently just taking resources from one place and throwing them at other projects. There was no apparent direction but more – “oooh. Shiny. Let’s chase it” Instead of ships and a game we were given fish tanks and liquor cabinets for the hanger. This was before your work but given the red flags I suspended any giving or subscribing.
Yesterday I requested a refund based on non-delivery and got the standard letter of how it’s over 14 days, etc. I responded that I expected this answer but was aware many had gotten refunds after the 14 days and wanted to give them the chance to do the right thing before I contact the FTC and Better Business Bureau which I am now going to do. Once I contact these agencies I’ll let CIG know but I don’t expect much.
Keep up the good work.