simonbull
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so after many attempts i still keep getting the runaround from customer service on a refund so fuck em i did a chargeback
also posted it on there forums lasted about 1 minute before it was removed but i screen shotted it for prosterity but not sure how to post screen shot here
and now this
Really WTF
24 hour ban from the forums oh dear what a naughty boy ive been
[quote quote=1479]ToS v1.1 of 08/29/13 IV. Charges & Billing “RSI agrees to use its good faith business efforts to deliver to you the pledge items and the Game on or before the estimated delivery date. However, you acknowledge and agree that delivery as of such date is not a promise by RSI since unforeseen events may extend the development and/or production time. Accordingly, you agree that any unearned portion of the deposit shall not be refundable until and unless RSI has failed to deliver the pledge items and/or the Game to you within 12 months after the estimated delivery date.”[/quote]
THIS SAYS IT ALL CitizenCon 2016 SHOULD READ CONSUMERCON VERY APT NAME
[quote quote=2621]Hi Derek love this blog BTW Im from Europe and tried getting a refund but was flatly told that the 14 days was over and refused a refund What 14 days i have no idea maybe someone can help me here kind regards Simon [/quote]
i was once again flatly denied a refund despite me telling them that the 14 day period is not applicable for an undelivered game
they also warned me that if i charge back then that will be considered fraud and they will be monitoring my account an replys closely
i asked them what happens to my money when this game goes tits up and you go bankrupt
